Reference

Privacy Policy for Your Account Path

Our suburwin Privacy Policy explains what account, wallet and device details we use when you open an account, verify your phone and enter the lobby.

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How Our Privacy Policy Applies

suburwin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create an account, complete phone verification, sign in, contact support or use payment status tools connected with the lobby. We may use account identifiers, verification results, device details, session records and payment references to provide access, identify unusual sign-in activity

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and resolve a receipt question. We do not treat a DANA, OVO, GoPay or QRIS reference as a public profile. Bank transfer and virtual account references can also appear in account records when you select those routes. Access and eligibility depend on local law, and our
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policy may change when a legal or operational requirement changes. We will place the current version on this page with its effective date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Contact Us About Privacy Choices

A clear contact route helps you ask what we hold, why we use it or how to correct an account detail.

DATA PRACTICE

Data Practices Behind Your Account

Our Privacy Policy is applied through ordinary account controls rather than hidden profile decisions.

Account data

Your account record can include a phone number, login events, verification results and requested profile changes.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a payment status with your account.

Cookies

Cookies can keep a sign-in session, remember a selected setting and help us identify repeated access from one device.

Security checks

We compare sign-in signals such as device activity and verification status to spot unusual access.

Retention

We keep account, payment-reference and support records only as long as needed for the stated service, security review or legal…

Change requests

You can ask us to correct an inaccurate profile detail, explain a data use or provide accessible account records.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account and device questions we expect before you open an account from Indonesia. We keep the route practical: check your profile, identify the wallet reference involved and contact support through the account path when a request needs a private response. Where access or eligibility is discussed, it depends on local law.

The suburwin Privacy Policy covers account details, phone verification, login activity, cookies, device signals, payment references and support requests. It explains why we use each category, how long records may remain and how you can ask for access, correction or clarification.

We use a DANA or QRIS reference to match a payment status with the correct account and investigate a receipt question. The reference is handled as an account record; we do not ask for your wallet password to locate that transaction.

Yes. The Privacy Policy covers device and browser signals used to maintain a login session, apply cookie settings and identify unusual access. These signals can appear when you move from phone verification into the mobile lobby or open a title.

You can request a correction through the account support route. Include the profile detail that needs changing and the phone or email connected to the account. We may complete a verification step before changing private account records.

We retain account, payment-reference and support records for the period needed to provide the requested service, protect account access, resolve a dispute or meet a legal duty. After that purpose ends, we delete or anonymise the relevant records.

Use the support path shown beside your account area and describe the data request clearly. For a wallet question, provide the transaction reference and date. We may ask for account verification before sharing records or accepting a change request.

Yes. Account access and eligibility depend on local law. Our Privacy Policy still explains the data practices for an account request, phone verification or support contact, but we may restrict a service or request where local law requires it.

Privacy Policy for Your Account Path

Contact Us About Privacy Choices

Data Practices Behind Your Account

Account data

Payment references

Cookies

Security checks

Retention

Change requests

Privacy Policy Questions From Indonesia

01 What does the suburwin Privacy Policy cover?

02 How does suburwin use my DANA or QRIS details?

03 Does the Privacy Policy cover mobile device data?

04 Can I correct details held in my suburwin account?

05 How long does the Privacy Policy keep my records?

06 How do I contact suburwin about personal data?

07 Does access under this Privacy Policy depend on local law?

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